Delivery Information

All virtual products purchased on our Web Shop may take up to 24 hours to be delivered to your player account In-Game.


Depending on product, majority of our products have to be manually issued to you In-Game by a Shop Technician. Some products that are related to our TeamSpeak 3 Server or Forums (ng-gaming.net) needs to be issued manually by a Senior Shop Technician. Always make sure to read the product disclaimers before making a purchase.


Certain purchases over $49,99 may take up to 72 hours to be delivered in junction with our security checks as noted in our Terms & Conditions.


Purchases that are made with e-checks may take over 72 hours to be delivered as the payment needs to be cleared on PayPal prior to delivery. 


It is recommended that you contact our Customer Support Team after making a purchase, you can do so by either emailing [email protected] or by creating a Customer Support Request on our forums.

Additionally, you can also connect to our Teamspeak 3 Server at ts.ng-gaming.net and wait in our Customer Support Channel. Though, we highly recommend that you either email or create a Customer Support Request.